Performance overview

We are committed to managing our social responsibility performance with the same rigour that we bring to all our all operations. And that means tracking our impact and measuring the effectiveness of what we do.

 

What's your interest?

If you are a member of or have a particular interest in one of our key stakeholder groups, you can choose to see those parts of the report that are of most relevance to that group. Link to specific stakeholder pages using the pull-down menu on the top of this web page.
 

Increased footfall, better business

78% of independent retailers find The National Lottery ?invaluable/valuable? to their business. Find out more: Impact and satisfaction.

97%

of our suppliers are satisfied with the overall relationship with Camelot. Find out more: Engaging with suppliers

Taking pride in their work

78% of Camelot people are proud to work for the company Find out more: Employee engagement.

Good Governance

taking into account values, legal and regulatory requirement, stakeholder expectations and current best practice. Find out more: Governance.

Among the biggest corporate givers

we contributed 5.5% of our pre-tax profit to the community. Find out more: Local community impact.
 
 

68% of adults play the lottery at least monthly.

Total sales for 2004/05 were £4.8 billion.
Find out more : Attracting and engaging players.

15 years

– we believe that a 15 year licence period will create continuity and encourage investment.
Find out more : Our future.

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The average player spends less than £3 a week on The National Lottery.
 

Tracking progress

Our performance through 72 indicators.
Find out more: Tracking progres.

Delivering commitments

We are delighted that we have achieved or partly achieved 42 of 45 commitments and are happy to be judged on our performance.
Find out more: Delivering commitments.
 

In accordance with GRI

– an index to show a balanced overview of performance. Find out more: Gri Index.
 

Independent assurance

Expert external assurance is an invaluable way of challenging us to improve further.
Find out more: Assurance.