Our Responsibilities Overview
Dedicated to the public good and making a positive impact on the communities in which it operates, Camelot’s aim is to maximise returns to society in the most efficient and responsible way.
We run the most cost-efficient major lottery in Europe, with only around 4% of total revenue spent on operating costs – a key factor behind us delivering, on average, over £33 million each week to National Lottery Good Causes. Combined with the Lottery Duty we pay to the Government, we return one of the highest percentages of lottery revenue back to society in the world.
Camelot’s approach to corporate responsibility is now widely recognised as setting global standards. We were the first lottery operator to be recognised by the World Lottery Association as achieving the highest standards in responsible play – and today, corporate responsibility and integrity remain at the heart of what we do.
The foundation of our business is putting players first – we offer them choice and convenience by providing them with more ways to play and more access to lottery games. While we remain commercially driven, we are equally committed to maintaining public trust and confidence in our operations – and to achieving growth sustainably and responsibly.
Camelot’s strategy is to encourage many people to play lottery games but by spending relatively small amounts. The fact that the UK National Lottery is the seventh largest lottery in the world in terms of sales but ranked just 49th in the world in terms of per capita spend testifies to the effectiveness of this approach.
Camelot is now one of the world’s most successful lottery operators and corporate responsibility is firmly embedded into the way it works. Consumer protection, stakeholder engagement, community investment, and managing our impact on the environment touch every aspect of the way we do business.