Anyone who spends time in Customer Operations will appreciate what we do and what fun we have while we do it

teams customer ops


Discover what a day in the Customer Operations team looks like...

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culture customer ops


We're proud of our amazing culture at Camelot. See how things work in one of our biggest teams...

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Leona casey walking small

Life Changing

Meet Leona. Leona has been changing lives at Camelot for 13 years...

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Featured Jobs

We're growing fast and we have lots of roles available in our Customer Operations team. 

Social Media Engagement Team Manager

A great opportunity for a Team Manager to lead and develop our Social Media Engagement Agents...

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Team Manager - Customer Service

Are you an experienced passionate Team Manager? Lead, manage and motivate the team to deliver end-to-end support to both our players and retail customers...

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Instructional Designer - Training

A great opportunity to revamp the National Lottery Customer Operations training curricula...

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Our values drive our everyday

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Take charge

We step up and do amazing things

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Act together

We work as one team across the business

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Think differently

We challenge each other and try new ways

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Be playful

We make work fun and never wait to celebrate

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Do right

We meet our responsibilities across all areas