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Chief Executive's statement

“Corporate responsibility will remain at the heart of our plans for the third Licence.”

Highlights

£5.15bn total sales (£4.96bn in 2007/08)
78% of players agree that The National Lottery is trustworthy
£3.07 the average weekly spend on National Lottery products (£3.05 in 2007/08)
75% of waste recycled (72% in 2007/08)
27,500 retail outlets (26,200 in 2007/08)
Ready... to return more than ever to the Good Causes

Summary Stakeholder Report 2008/09

We have chosen the ‘Ready’ theme to highlight our many achievements throughout the year that have led to our successful Transition to the third Licence. This has been a landmark year for Camelot and The National Lottery. Having been awarded the Licence to operate for the next 10 years, we have put in a tremendous amount of work to make sure The National Lottery remains in excellent health and is ‘Ready’ to deliver all the commitments to the third Licence.

Key performance indicators

We use key performance indicators to demonstrate our performance against our targets

Progress in 2008/09

We identify changes we need to make to the way we operate in order to improve our CR practices

Next steps for 2010

We have set 27 targets for 2009/10. We will report back on our progress in our next Report

Full report

You can download our Stakeholder Report here