
We use many different consultation methods to help us find out what matters to our stakeholders.
To help us listen to and act on the concerns and opinions of our stakeholders, we use a range of approaches.
In order to operate The National Lottery in a responsible manner we believe it is essential to find out the issues that matter to our stakeholders. Our key corporate responsibility commitments and actions are all the result of our work in listening to their concerns and trying to understand the world as they see it.
We define a stakeholder as someone who is affected by our company or who has an impact on the way we do business. We work with eight stakeholder groups, using a wide range of consultation methods to find out what they think is important. Producing this report in a transparent and comprehensive way is one of the ways we engage with our stakeholders. We report on our Corporate Responsibility commitments according to the AA1000AS Assurance Standard and base our reporting on the Accountability Stakeholder Engagement Principles.
Read more about the various ways we consult with stakeholders.
Read more about how stakeholders influence our policies, practices and decisions.
Read more about which areas of responsibility are most important to our stakeholders, and how we prioritise them.