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Corporate Responsibility Report 2007

Stakeholder engagement

Picture of member Retailer's Forum

How we engage

We use a range of consultation methods to help us find out what matters to our stakeholders.

How we respond

To help us listen to and act on the concerns and opinions of our stakeholders, we use a range of approaches.

95%

of retailers say they are satisfied with Camelot's approach to the relationship.

 

81%

of staff believe Camelot is one of the best companies they've worked for, up 11% from 2005/06.

 

95%

of suppliers are satisfied with the overall relationship with Camelot.

 

Have your say

We want to hear what you have to say. At any point in this report you can comment on what is being said on any of our corporate responsibility issues.

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Finding out what matters to our stakeholders is at the heart of Camelot's approach to acting responsibly as a business. The consultations we hold with stakeholders have an increasing impact on the way we do business. Our key corporate responsibility commitments and actions, for instance, come from listening to their concerns, and trying to understand the world as they see it.

A stakeholder is someone who is affected by our company or who has an impact on the way we do business. We work with eight stakeholder groups, using a wide range of consultation methods to find out what they think is important. Producing this report in a transparent and comprehensive way is one of the ways we engage with our stakeholders.

Read more about the various ways we consult with stakeholders.

Read more about how stakeholders influence our policies, practices and decisions.

Read more about which areas of responsibility are most important to our stakeholders, and how we prioritise them.