Business relationships
Retailers
We are working with more than 26,000 retailers to improve lottery products and the services we offer, while making sure we meet our commitment to work with a fair balance of large stores such as supermarkets and smaller convenience stores that reflects the general retail market.
Suppliers
Camelot's aim is to raise money for Good Causes in a socially responsible way over a set licence period. The relationships we have with suppliers need to be strong and trusted to help us fulfil this role. Above all we aim to treat them fairly. We talk with them regularly and look for ways to make our relationships work better. We also believe we have a role to play in helping our business partners operate responsibly and manage their own impact on the environment.
Shareholders
Our five shareholders are all represented on the Camelot Board and one of them also supplies us with specialist services to help us run the lottery more efficiently. We want to make it easier for all of them to support us in running our business efficiently and in a responsible way.
95%
of retailers say they are satisfied with Camelot's approach to the relationship.
96%
of suppliers are happy with the Camelot relationship.
“The Company sets a very high standard of diligence combined with verve in all it does. Corporate Responsibility is given great weight.”
Quote from one of our five shareholders in our latest annual shareholder survey
Have your say
We want to hear what you have to say. At any point in this report you can comment on what is being said on any of our corporate responsibility issues.
Camelot's main objective is to raise money for Good Causes in a socially responsible way over a set licence period. The relationships we have with retailers, suppliers and our shareholders need to be strong and trusted to help us fulfil this role. Above all we aim to treat them fairly. We talk with them regularly and look for ways to make our relationships work better. We also believe we have a role to play in helping our business partners operate responsibly and manage their own impact on the environment.
Some 94% of our sales are through the shops and stores of the 26,000 retailers we work with. Maintaining a good working relationship with them is a priority in helping us raise as much money for Good Causes as we can, in a socially responsible way. Read more about our retail partners.
We could not run one of the world's most successful lotteries without the close support of our suppliers, which numbered around 800 last year. We look to offer them a secure business relationship. Our annual survey of suppliers drew more responses last year than ever before and showed improving results. Read more about our suppliers.
Our five shareholders are all represented on the Camelot Board and one of them also supplies us with specialist services to help us run the lottery more efficiently. We strive to make sure they understand our business challenges clearly and look for their support in making Camelot an efficient and responsible company. Read more about our shareholders.